Supervisors and managers have day-to-day contact with employees and are consistently involved in taking discipline and performance actions, approving leave, dealing with medical issues, and deciding other issues which involve employee relations matters. This 2-day course is designed to give supervisors and managers a basic understanding of the principles and practical applications of the key employee relations matters affecting their work and that of their subordinates. The course emphasizes those steps which supervisors and managers must take regarding each of the areas covered.

Topics include:

• Discipline and Performance Actions
• Principles of Conducting an Investigation
• The Performance Appraisal Program
• Unacceptable Performance Actions
• The Probationary Period
• Appeals, Grievances, and Complaints
• Dealing with Leave Use and Abuse
• Medical Issues & Reasonable Accommodation
• The Worker’s Compensation Program
• Drug-Free Workplace Program
• Employee Assistance Program (EAP)
• Preventing Violence in the Workplace
• Work Schedules